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Party city doesn't care whatsoever about their employees. The work/life balance is ridiculous (it's all work). They're sexist, at least my manager was. All of the work was either "boy work" or "girl work". Favoritism plays a key role in how employees are treated....
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1.0
#1101082
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Went into party City in Orland park, Il. I Tried to use a coupon for a free items over $100 The clerk kevon did not know how to apply the coupon and when I asked him to ask for help he kept asking me to find another coupon. I asked for the manager Jean numerous times...
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I didn't like
  • Manager could not assist clerk with coupon
  • Poor customer service in store
  • Time wasted
#1100155
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I ordered shot glasses with navy as the color for the lettering. Once the glasses arrived the blue was a light blue almost like a baby blue. After emailing the company, I was asked to send in a picture. I sent in the picture. The supervisor ordered me a second set. The...
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#1099541
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Party City - Most inefficient place to go to!!!

Party City
#1089925
2.9
Details
Party Coty Midtown Miami is the worst place to go to buy party supplies! The employees are super slow and the ask you why you're so angry because you wait 20 min with only on person in line! At the end she told me if you think this is slow wait for Halloween!!!
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Party City - Over charged

Party City
#1075405
Placed order and website gave error message. Order not confirmed. Place same order 2nd time and order confirmed. Charged for 1st order (even though not confirmed) and then charged double for 2nd confirmed order. Call costumer service and was told I must have hit submit more than once, it was a browser issue, it was a bank issue and no I could not speak to a mananger.
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Party City - Problems in sign in

Party City
#1073250
I can not sign in in my career account.I want to finish my aplication
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Party city suks

Party City
#1068700
1.0
Details
Went in to buy birthday stuff n couldn't find anyone to help me, finally got in long line 4 employees 1on register, 1 just staring n 2 making balloons! GIVE ME A BREAK!! *** u Party city n ur employees also! Chicago il (Brickyard)
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Exchange, Refund and Cancellation Policy
Location
Website
Stay away from the in-store pickup. Once you place your order you may or may not receive a confirmation of your order. However it won't matter whether or not you do because their customer service department will not be able to see anything about your order. And if the...
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2.1
I didn't like
  • Products
#1094823
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Went into party City in Culver City. Tried to use a coupon for a free piata... The clerk did not know how to apply the coupon .. she asked for her manager numerous times ... he did not come help. Finally he told her over the intercom that I had to get a pinata that was...
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1.0
#1093842
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I placed an order was wondering when it would be here received an email saying shipped have my correct address but for some reason the post office returned to sender. I have had to now pay for another with no refund for the first. When I called the 800 number the women...
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1.6
#1090360
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Party City - No supplies for a graduation store #324 I was looking for balloons and party supplies for a graduation, there was nothing!!! they says that already pick up everything they have, why if it is a party supplies store ?? in the store no even a balloon, i have...
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Anonymous
J3n

I'm sorry that you had such a terrible experience as a current worker of Party City I feel it is important to inform you that graduation is considered seasonal. Between the mo...

1.0
#1082625
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yesterday on july 18th 2017 we went into party city to order our invites for our wedding, the girl work very professional with us, she made sure everything was in the right place, the invites were just beautiful, we could not have ask for any better customer service....
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4.4
I liked
  • Team members
  • Customer seervice
#1076607
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I purchased $170 worth of party stuff for my sons party. It shipped in two boxes. Each box arrived damaged, absolutely NOTHING inside them. I went and emailed them. I am 85% deaf, I cannot hear well enough to call. I was told to call, and in 8 days after an UPS claim...
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1.0
#1076416
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I ordered a NEXT DAY AIR shipment via Party City's website. Come to find, when I track my order that it says NEXT DAY AIR SAVER. In essence this means that I don't get my package as promised by 10:30 but by the end of the day. Customer service is a joke!!! I use to...
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1.9
I didn't like
  • Customer service or false shipping options
#1075923
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