Party City Contact Information

  • (800) 727-8924

does not support this feature.

Currently you can call only US numbers.

Headquarters Address:

Party City Corporation
Suite 1 25 Green Pond Road
Rockaway , New Jersey 07866
United States

Social Networks:

Summary of Party City Customer Service Calls

391 TOTAL CALLS
89% SUCCESSFUL CONNECTIONS
00:53 AVG CALL DURATION
1% ISSUE RESOLVED

Customers Contact Party City to Ask about:

Payments and Charges:

  • “Change billing address”
  • “Billing”
  • “I was charged two times for a order”

Request for Information:

  • “A manager told me I didn’t know what I was talking about and hung up on me”
  • “Questions about my order”
  • “Question about online order/personalized”

Employment:

  • “My daughter wasn't paid enough for her employment at your company”
  • “W-2”
  • “Copy of pay stubs before taxes”

Shipping and Delivery:

  • “Where is my order”
  • “Tracking ANd web site not working”
  • “To enquirie if you deliver to the uk”

Refund:

  • “Refund never received”
  • “I would like a refund because I was charged twice”
  • “Refunds”

Staff:

  • “Rude manager”
  • “Regarding lack of services at one of your stores”

Return/ Replace:

  • “Return”

Activation/ Cancellation:

  • “Cancelling order”
  • “Cancelled order”

Website/ Application:

  • “I had purchased online at your website , My bank account is charged , But the order is not successfully placed !!” , Review #1414767
  • “Application”

Product/ Service:

  • “I'm the owner of Halloween Products Incorporated LLC and I'm trying to get contact information for the buyers for your store Party City to get our product in there for the Halloween season for sale”

Other:

  • “Technical issues”
  • “Heb een bestelling geplaatst 25 en 26/11 voor feestartikels van Batman.blijkbaar vinden zij mijn bestelling niet terug. Heb reeds 3 x contact proberen hebben”
  • “Colis absent”

Party City Rating Stats

1.8 out of 5 stars
based on 330 reviews
See all 632 reviews reviews

Rating stats

  1. 162 reviews
  2. 86 reviews
  3. 55 reviews
  4. 22 reviews
  5. 4 reviews

Rating trend

About Party City

Top 5 Party City Products

Balloon, Website, Costume, Birthday Balloon, Coupon

Top 5 Likes about Party City

Products, Ease of location, Selection, Team members, Selection of costumes

Top 5 Dislikes about Party City

Poor customer service, Employee attitude, Employee attitudes, Poor service, Customer service or false shipping options

Top 5 Related Companies

Party City Canada, Halloween City

Summary

Party City is an American company. The company specializes in retail of different party supplies. Party City offers a wide variety of Halloween party supplies, Birthday party supplies, party decorations, scene setters, costumes, balloons, and so much more. The company was founded in 1986. The company is considered to be one of the largest party supply retailers in the world. The company operates more than five hundred stores all over the United States and in Puerto Rico. The web site of the company offers a lot of useful information about products and services of the company. Party City offers more than forty thousands of office products.

Party City reviews and complaints

Party City is ranked 9 out of 170 in Party Supplies category

Area Served

USA

Payment Methods

MasterCardVISA

Edit Description

Party City Stats

Filter Reset Filter by range.
Level of detail.

Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

Compare Party City to

i
Walmart
Walmart
7358 reviews
2.3
Compare
Zazzle
Zazzle
Has verified representatives
265 reviews
2.6
Compare
Telebrands
Telebrands
2198 reviews
1.9
Compare
Tide
Tide
322 reviews
2.2
Compare


Report

Products and Services Sold by Party City

Write a review
Do you have something to say about Party City? What happened? What can we help you with?
Submit review Don't show this popup