I was charged for my online order plus an additional $155 for a “pre-authorized charge” that I clearly never authorized. Customer service gave me the run around and told me the money was removed to be sure I had money in my debit to pay for my original order.
Who does that???!!! They said the money removed is not a definitive charge and it’s just a hold and will be put back within 3-5 days.
Today is day 3 and still NOTHING. I will NEVER EVER order from party city again!
Review about: Party City Customer Care.
Reason of review: Problems with payment.