Party City - Great prodcucts, poor customer service
I ordered party supplies for a birthday party for my kid. Product selection was great however only half of my order made it to my building while the other half was delivered to a different building.
Apparently both orders were shipped to the wrong address but one was actually delivered to my building.
Customer Service at Party City did not bother investigating so I spend an hour on the phone with UPS team that reached out back to Party City while I was on hold.
Customer Service at Party City suggested I dispute the entire charge with my credit card - it does not make sense I received some items.
Reason of review: Problem with delivery.
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