I ordered party supplies online including balloons, which when i called they said i can go to any Party City store and have it filled. On my daughter's party, we went to have the balloons filled but when we got there the store didn't have helium.
They said it's been an issue for over 11/2 years. They referred us to a grocery store which charged us $3/piece for the bouquet balloons.
Party City should warn customers that they have issues with helium and it's not a guarantee they can fill balloons if you order it online instead of having to pay double for balloons!!! When I called customer service all the lady could tell me was "I understand, we will report it to the franchise manager" LAME!!!
Monetary Loss: $33.
Location: Costa Mesa, California