Product: Party City Customer Care Clear all filters (58 of 58 reviews match)
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I just needed a simple question answered. It took 40 min with no answer. My purchases will be returned and I have still to hear back from them. Very disappointing as if my time is worth nothing. Will not shop at party city for a very long time. This is upsetting as I...
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1.0
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Party City Customer Care
#1114185
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Stay away from the in-store pickup.Once you place your order you may or may not receive a confirmation of your order. However it won't matter whether or not you do because their customer service department will not be able to see anything about your order. And if the...
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2.0
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Party City Customer Care
I didn't like
  • Products
#1094823
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Went to party city and had a change of plans so I changed my order and they gave me a funny look then whispered between each other about me and my order. I wasn't going to put 50 inflated balloons in my car and changed it to being not inflated balloons but saw that...
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1.7
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Party City Customer Care
I didn't like
  • No help
  • Talking about me
#1062122
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Party City had shitty customer service!

#1116317
1.0
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The return police is just stupid when you pay with Debit!! Management is rude a ***! I will never return to any Party City.
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Party City - Most inefficient place to go to!!!

#1089925
2.6
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Party Coty Midtown Miami is the worst place to go to buy party supplies! The employees are super slow and the ask you why you're so angry because you wait 20 min with only on person in line! At the end she told me if you think this is slow wait for Halloween!!!
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Party City Customer Care Review

#1038855
3.7
Details
Dissatisfied with in store customer service.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Party City Customer Care Review

#973344
Worst customer service of any national retail chain I have ever experienced! Calling a store for 2 days now and no one answer the phone I then call the customer service number and I get a broken up recording where I can't even make out what they are saying. Something about going on the website.... seriously. It's just awful!
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You don't care about customer satisfaction. I will NEVER order from you again. Please DO NOT ORDER FROM PARTY CITY... they are completely inflexible. You cannot return online merchandise to stores, you will have to pay to send it back. I am very disappointed and feel...
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1.0
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Party City Customer Care
#1060990
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The employees of Party City act as if you are a nausance if you ask for help. I will go out of my way to shop at another store! I'm not sure what has changed in this store because Party City on Harbison was not like this about 8 months ago. I've shopped there a great...
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Anonymous
Anonymous

# boycott party city went public treats employees terrible

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Party City Customer Care
#1030330
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I went to party city in willoughby ohio...i had ordered outfits from a diffenet company that ended up being to short ...so i went there in hopes they could help me find something ..they had 2 employees im sure under the age of 18 neither of which had any clue what the...
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1.0
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Party City Customer Care
#1003910
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YOU BUY ON PARTYCITY.CA PAY FOR POSTE CANADA SHIPPING BUT THEY SEND IT TO YOU FROM USA !SO OF COURSE U DONT GET UR PRODUCT AT TIME !!! AND THEY CHARGED ... 40$ TO SEND IT BACK !!! ITS RIDICULOUS !!!!! FRAUD !!! NEVER BUY FORM THEM CANADA .. NEVER !!! HAVE BEEN BLOCK...
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Anonymous
Anonymous

THEY BLOCK ME TWICE FROM THEIR FACEBOOK PAGE

1.0
Product
Party City Customer Care
#997112
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Today last 12/31/16.At the location 10650 NW 19 st Miami 33172. For buy a regular ballons costumers the time spent is over a hour? 30 minutes in line waiting for pay and then wait over a hour for the service for fill the balooms. with 5 registers opens and only 2...
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1.0
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Party City Customer Care
#983012
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Featured

Placed an online order for the new year party.They contacted me back through email and stated that something was wrong with my shipping address I had to call them four times and my problem never was solved, she literally told me on the phone that once the order was...
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1.0
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Party City Customer Care
#981141
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Party City - Customer Care Review from Massapequa, New York
Party City - Customer Care Review from Massapequa, New York
So, I went to party city at 10:30 am on oct 31 2016, it wasn't that crazy because it was early, I got a few things that I need, went to pay, like 5 people on the line, this young woman at the register, didn't smile, say welcome or something, put my stuff down she...
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3.1
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Party City Customer Care
#947155
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