Product: Party City Customer Care Clear all filters (62 of 62 reviews match)
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Ordered supplies that were online only for my husbands birthday party.Somehow my billing and shipping addresses were combined and was shipped to a address that did not exist. The lady at customer service was no help at all! She said that the mistake was my fault (like...
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1.0
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Party City Customer Care
#1164533
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I came there to get some stuff from your store in Brooklyn Ralph ave Plaza.First of all the store was dirty. Stuff was all over the place couldn't find anything. Then to try to get help you might as well help yourself. They was rude to me. Very unprofessional. Tried to...
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2.4
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Party City Customer Care
#1161118
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My order was “accidentally” put in the Saturday bin. Were they apologetic? *** no!!! I needed them for a party that starts within 30 minutes. One of the staff blowing the ballons up got on her cell phone at one point during getting my order together. I was pissed. Good customer service is not a priority at Party City...
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2.1
Brown Deer, Wisconsin
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Party City Customer Care
#1137509
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Party City had shitty customer service!

#1116317
1.0
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The return police is just stupid when you pay with Debit!! Management is rude a ***! I will never return to any Party City.
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Party City - Most inefficient place to go to!!!

#1089925
2.6
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Party Coty Midtown Miami is the worst place to go to buy party supplies! The employees are super slow and the ask you why you're so angry because you wait 20 min with only on person in line! At the end she told me if you think this is slow wait for Halloween!!!
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Party City Customer Care Review

#1038855
3.7
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Dissatisfied with in store customer service.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Value for money
Website

Party City Customer Care Review

#973344
Worst customer service of any national retail chain I have ever experienced! Calling a store for 2 days now and no one answer the phone I then call the customer service number and I get a broken up recording where I can't even make out what they are saying. Something about going on the website.... seriously. It's just awful!
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Just entered and left the Party City in Santee California. Went in to get some supplies for a boy's baby shower. Was told they "don't have any baby shower items right now". Didn't know when they would be getting them back either. How can you be a party supply store...
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1.0
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Party City Customer Care
#1137438
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I just needed a simple question answered. It took 40 min with no answer. My purchases will be returned and I have still to hear back from them. Very disappointing as if my time is worth nothing. Will not shop at party city for a very long time. This is upsetting as I...
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1.0
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Party City Customer Care
#1114185
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Stay away from the in-store pickup.Once you place your order you may or may not receive a confirmation of your order. However it won't matter whether or not you do because their customer service department will not be able to see anything about your order. And if the...
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2.0
Product
Party City Customer Care
I didn't like
  • Products
#1094823
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Went to party city and had a change of plans so I changed my order and they gave me a funny look then whispered between each other about me and my order. I wasn't going to put 50 inflated balloons in my car and changed it to being not inflated balloons but saw that...
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1.7
Product
Party City Customer Care
I didn't like
  • Talking about me
  • No help
#1062122
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You don't care about customer satisfaction. I will NEVER order from you again. Please DO NOT ORDER FROM PARTY CITY... they are completely inflexible. You cannot return online merchandise to stores, you will have to pay to send it back. I am very disappointed and feel...
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1.0
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Party City Customer Care
I didn't like
  • Poor customer service
#1060990
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The employees of Party City act as if you are a nausance if you ask for help. I will go out of my way to shop at another store! I'm not sure what has changed in this store because Party City on Harbison was not like this about 8 months ago. I've shopped there a great...
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Anonymous
Anonymous

# boycott party city went public treats employees terrible

Product
Party City Customer Care
#1030330
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I went to party city in willoughby ohio...i had ordered outfits from a diffenet company that ended up being to short ...so i went there in hopes they could help me find something ..they had 2 employees im sure under the age of 18 neither of which had any clue what the...
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1.0
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Party City Customer Care
#1003910
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