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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website

Update by user Dec 29, 2016

Lost $55

Original review posted by user Dec 28, 2016

Placed an online order for the new year party.They contacted me back through email and stated that something was wrong with my shipping address I had to call them four times and my problem never was solved, she literally told me on the phone that once the order was placed they don't care about it.

I will never shop online at their store and do not recommend it to anyone.Worse costumer support you can ever imagine.

Review about: Party City Customer Care.

Reason of review: Poor customer service.

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