Party City Customer Care Review from Garden Grove, California
I had an awful expiernce at your location in Costa Mesa Ca.The associates who was a young Mexican girl made every customer feel like an *** with rhetorical questions.
I went in to buy balloons and the girl who helped me gave me the worst customer service I've ever received. I got a big ballon shaped like a hat which includes paper decoration around it. she completely crumbled the paper that goes around and on top on the hat. When I asked her to be more careful she rolled her eyes.
I also asked if she could make the string look more presentable and she said "since the ballon was too big that they don't do that because the want the attention on the ballon not on the ribbon." So she didn't do it... Adding on to the her attitude she pulled out her phone while she helped. How rude!! While she helped me, while she was on the clock.
I work retail as well I'm actually a manager at a store and seeing how she acted and treated me as a manager I would take this individual and re-train because I don't think she's ever been taught any kind of customer service!I will no longer shop at this location do to the service I received today.
More Review Details
|Discounts and Special Offers|
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
|Advertised vs Delivered|
|Value for money|
|Layout of Store|
|Product or Service Quality|
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "I bought a 10X diopter magnifier florescent hobby desk lamp from eHobbyTools several years ago on eBay. When it arrived I was instantly concerned about replacing the circular florescent bulb..."
- "I bought a pair of Columbia "Titanium" winter boots which feature a waterproof rubber front toe that is sewn to the leather upper material. The weak point of these boots..."
- "I ordered the leopard zipster halloween costume and you idiots forgot my baby girl tail from the costume... how is she suppose to strut her stuff in her costume with..."
- "James Simao who is operating an Amazon business that charged clients $5,000 in advance for providing unique information about running a success Amazon business. Then, James expects his..."
- "I've tried to obtain my Equifax report and purchase a credit monitoring product from Equifax directly and have only confronted myself with inexperienced and unreliable representatives that after running my..."
- "I worked for White Communications, locate in Orange county, California about a year and half. My last manager got fired for no reason. The charge for cables and parts are..."
- "THIS REVIEW HELPS YOU GET YOUR REFUND BACK!! WHEN YOU ARE IN THE SAME SITUATION, FIGHTING WITH BAD SELLERS, AND ALIEXPRESS WOULD WANT TO CLOSE YOUR EASE IN SELLER'S FAVOR!!..."
- "Many movies that came out in 2015 are still not available to stream in the USA however they are available to stream in South America. Many just released movies are..."
- "I love Twinkies I have from the beginning, But I just bought a box of them and they are half the size as they were. They were almost flat I..."