Party City Customer Care Review from Mishawaka, Indiana
I wanted to throw a scooby doo birthday party for my 4 year old daughter. I called the Mishawaka location before I came in to see if they had any party supplies (scooby-doo) and they said that they did.
I came in and couldn't find them so I asked an employee at the counter where to location the section. She rudely pointed instead of walking me over there and helping me with find something I needed. I couldn't find any invitations so I asked the gentleman at the counter (lance) who was the manager. He rudely said they didn't have any I asked if he could get them from another store and he said no.
I asked if he could call another store and see if they had any (I was going to drive a least an hour) he asked me 4 times what size napkins I wanted and every time I kindly said no I wanted invitations. He rolled his eyes at me and walked away. He was gone for at least 15 minutes and told me they are discontinuing the product and walked away.
I thought as a manager he was very rude to me and should have tried to help me better. The only reason I'm coming back to the store is for balloons and after that I won't be coming back!
Reason of review: Poor customer service.
Location: Mishawaka, Indiana
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content