Product: Party City Shipping Service Clear all filters (30 of 30 reviews match)
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Went into south common location they did not have in store what the web page claimed , girl fillinh balloons was extremely rude said she didn’t know what I should do if I wanted that specific theme , no problem left went online found it on their page that clearly has a...
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1.8
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Party City Shipping Service
#1192353
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I bought some party supplies at Party City but the order was not placed. The items were still in the online shopping basket but my card was charged. I emailed custom service and they did not even read, telling me that I need to call. Emailed again with the number of...
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Anonymous
rtan

Same experience here, I messaged Party City for several times regarding my order and a customer service representative replied that I did not have an existing order beacause h...

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Party City Shipping Service
I didn't like
  • Poor customer service
#1147100
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Party City - Incomplete order was shipped

I have emailed twice now and have not got a response back. I ordered and paid for 12 hats and only received 10.
1.0
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Advertised vs Delivered
Advertised vs Delivered
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Party City Shipping Service
#1146856
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Party City - Very bad

Send my package to the wrong address
Product
Party City Shipping Service
#1139712
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Party City - I odered birthday products october 5, 2917 never recieved ye

Ordered daniel tigers neighborhood birthday products october 5, 2017 i never recieved birthday products yet. I paid 235.72 by visa debit card. Need birthday products by november 17th my grandson 1st birthday. Can be reaxhed 605-245-2208.
2.3
Details
Advertised vs Delivered
Advertised vs Delivered
Customer service
Delivery Service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Price Affordability
Product or Service Quality
Product or Service Quality
Staff
Value for money
Value for money
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Party City Shipping Service
#1127615
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Party City - Over prices shipping!!!

I ordered multiple things for company party. Two items were customized therefore the 5 dollar ribbons were sent alone for 8 dollars!!! Why did'nt anyone call us and okay this with us!? How crazy to pay more for shipping than the item!!
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Party City Shipping Service
#1115696
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So you guys shipped an empty box with bubble wrap and my invoice. I did call Party City and they did send another however I have not yet received it. No one apologized. I would think that you woumd offer a discount or something for the mistake. Ship ID: 12642427 Aryn...
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Party City Shipping Service
#1111426
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Party City - Order well in advance

This is not a great store to shop online. I wasted money on shipping fees thinking 2 weeks would be sufficient to receive the items. Not the case. It cost me money and a lot of time because I had to go and buy the items that didn't arrive. With all of the online shopping options that actually ship in a reasonable amount of time, I wouldn't bother with this store again.
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Party City Shipping Service
#1107955
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I placed an order was wondering when it would be here received an email saying shipped have my correct address but for some reason the post office returned to sender.I have had to now pay for another with no refund for the first. When I called the 800 number the women...
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1.8
Product
Party City Shipping Service
#1090360
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I ordered a NEXT DAY AIR shipment via Party City's website. Come to find, when I track my order that it says NEXT DAY AIR SAVER. In essence this means that I don't get my package as promised by 10:30 but by the end of the day. Customer service is a joke!!! I use to...
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2.0
Product
Party City Shipping Service
I didn't like
  • Customer service or false shipping options
#1075923
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