Product: Party City Shipping Service Clear all filters (28 of 28 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I bought some party supplies at Party City but the order was not placed. The items were still in the online shopping basket but my card was charged. I emailed custom service and they did not even read, telling me that I need to call. Emailed again with the number of...
Read more
Anonymous
rtan

Same experience here, I messaged Party City for several times regarding my order and a customer service representative replied that I did not have an existing order beacause h...

Product
Party City Shipping Service
I didn't like
  • Poor customer service
#1147100
Reply to reviews

So you guys shipped an empty box with bubble wrap and my invoice. I did call Party City and they did send another however I have not yet received it. No one apologized. I would think that you woumd offer a discount or something for the mistake. Ship ID: 12642427 Aryn...
Read more
Product
Party City Shipping Service
#1111426
Reply to reviews
I placed an order was wondering when it would be here received an email saying shipped have my correct address but for some reason the post office returned to sender.I have had to now pay for another with no refund for the first. When I called the 800 number the women...
Read more
1.9
Product
Party City Shipping Service
#1090360
Reply to reviews

Party City - Incomplete order was shipped

#1146856
1.0
Details
I have emailed twice now and have not got a response back. I ordered and paid for 12 hats and only received 10.
Comment
Show
Advertised vs Delivered
Customer service
Staff
Website

Party City - Very bad

#1139712
Send my package to the wrong address
Comment
Show

Party City - Over prices shipping!!!

#1115696
I ordered multiple things for company party. Two items were customized therefore the 5 dollar ribbons were sent alone for 8 dollars!!! Why did'nt anyone call us and okay this with us!? How crazy to pay more for shipping than the item!!
Comment
Show

Party City - Order well in advance

#1107955
This is not a great store to shop online. I wasted money on shipping fees thinking 2 weeks would be sufficient to receive the items. Not the case. It cost me money and a lot of time because I had to go and buy the items that didn't arrive. With all of the online shopping options that actually ship in a reasonable amount of time, I wouldn't bother with this store again.
Comment
Show
I ordered a NEXT DAY AIR shipment via Party City's website. Come to find, when I track my order that it says NEXT DAY AIR SAVER. In essence this means that I don't get my package as promised by 10:30 but by the end of the day. Customer service is a joke!!! I use to...
Read more
2.1
Product
Party City Shipping Service
I didn't like
  • Customer service or false shipping options
#1075923
Reply to reviews
I called the Party City service line and they informed me that they did not pack or ship any of the supplies until Thursday afternoon. A do what? They told me there is nothing they could do for me but wait for the shipment to come and refuse it. *** so ***. So I guess...
Read more
1.3
Product
Party City Shipping Service
#1071235
Reply to reviews
Hello this is the third message I cannot believe you guys work like this! I payed extra shipping and you don't even get it here I have yet to talk to Anyone yet who will rectify the situation like this is ridiculous I want my money back and I'm going public social...
Read more
Anonymous
Anonymous

That was a typo NO STARS I GIVE THEM

3.0
Product
Party City Shipping Service
I didn't like
  • Management
  • Poor customer service
  • Poor service
#1070350
Reply to reviews
Ordered party items for an open house, paid for 2 day shipping an additional $19.99, my items did not arrive until the 3rd day.With this company is impossible to get in touch with customer service agents. Online is great! but good old phone customer service is...
Read more
1.3
Product
Party City Shipping Service
#1058600
Reply to reviews
The items wont arrive until Tuesday of next week! What the heck? Party City can't ever get anything right. I called customer service and they can't do anything to help (I mean what can they do? The party is tomorrow.) The only other suggestion I would have for them is...
Read more
2.2
Product
Party City Shipping Service
#1043434
Reply to reviews
All week I've tried to track my order but on UPS website it never gave me information on the shipment, all it said was a label was created on that Thursday it was supposed to been "shipped" according to party city. They're order tracking search said that it was...
Read more
Anonymous
Anonymous

#boycott party city

1.0
Product
Party City Shipping Service
#1043055
Reply to reviews
Precisely 27 hours after I place an order online, my order is still sitting in party city warehouse, even though their policy says most items placed before 3pm ship out same day!! I called customer service trying to get someone to help me out as I need the stuff to...
Read more
2.0
Product
Party City Shipping Service
I didn't like
  • Employee attitudes
  • Do not give the option to cancel
  • Do not give concessions to expedite delivery
#1042411
Reply to reviews