Product: Party City Shipping Service Clear all filters (0 of 54 reviews match)
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HARD TO GET A HOLD OF A LIVE PERSON. WHEN YOU CALL IN YOU GET AN AUTOMATED/RECORDED MESSAGE WITH DIFFERENT PROMPTS!!! THEY FAILED TO SHIP OUT MY ITEMS ON TIME - I PAID FOR ONE DAY SHIPPING AND THE ORDER WAS PLACED WELL BEFORE THE CUT-OFF TIME OF 3PM EASTERN STANDARD...
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2.0
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Party City Shipping Service
I liked
  • Selection
I didn't like
  • No help
  • Poor service
#1362394
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Their system just doesn't work. For the second time this year, I have ordered online and there have been major issues with my orders. The first time (summer 2018) the order was placed and shipped in different boxes but the tracking numbers they provided couldn't be...
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2.4
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Party City Shipping Service
#1354301
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Party City - Online shopping not effective

I buy birthday supplies for my son, it was the 4 sept. The 7 sept, they send my an email asking to complete my address ( I forget something). I answered the same day. They says was ok. In 4-6 days arrives. Then, the 11 sept they send another email saying they canceled because I didn’t reply!.. WHAATTT I write with all the story... and now they say ok.. I will receive in 4-6 days. WHAAAT?! It supposed to arrive this week!!! Angry This is the last time I used another thing that Amazon!
1.0
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Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
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Value for money
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Party City Shipping Service
#1352548
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I ordered my daughters birthday invitations on August 31. Your site says 5-7 business days. I get an email that it won’t be here till the 13th of September. My daughter has her party on 22nd. These were mad for her classmates and the notice is only 6 days!!! Are you...
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1.0
Product
Party City Shipping Service
#1349110
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I waited on hold for over 15 minutes to speak with a customer service rep with the most atrocious customer service skills (or lack thereof). She was rude, condescending, not listening, and raised her voice to me multiple times. I finally just said thank you, and hung...
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Party City Shipping Service
#1339948
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I went to Party City to purchase some birthday supplies for my husband, "over the hill" plates, napkins, etc. The store didn't carry it and I was advised to order online, which I did in their parking lot at 11:54 am on August 13th at 11:54 am, AZ time. I was informed...
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2.3
Product
Party City Shipping Service
I didn't like
  • False advertising on estimated shipping time
#1330534
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Resolved
I ordered several items on a Saturday and decided on Sunday that I need a few more things. I put in a second order, but only received confirmation on the first order. I’ve emailed party city twice over a four day period with no response. Very frustrated! Is there any...
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VagueCatfish
VagueCatfish

I have checked my credit card statement and have been billed for both orders even though I’m still waiting for a confirmation email about the second order.... super frustratin...

2.4
Product
Party City Shipping Service
#1330515
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Placed an online order, tracked package to find out it was delivered on 8/10/18, which I never received. Contacted Party City to only be further annoyed by their Customer Service Rep who lack any sympathy to my situation, it appeared the package was stolen from off my...
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Party City Shipping Service
#1328425
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I placed an order on 7/14, I was given the option to receive 20% off my order or free shipping. I chose 20% off to get a bigger dollar amount off. At check out, the code party city’s website gave me did not work. I figured I would just provide my receipt to the party...
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1.0
Product
Party City Shipping Service
#1309502
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Party City - NO ITEMS RECIEVED

I ordered items 2-3 weeks before my Daughters Birthday and have NOT even recieve them. Got the tracking numbers and all... says it was shipped. And attempted delivery was JULY 13. Still nothing! And the birthday is passed. Omg was I not pleased at all! Tried emailing and everything and NO RESPONSE. Never ordering from here again. Got another Birthday coming up for my youngest daughter. Where would you shop for Birthday supplies online?
1.0
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Advertised vs Delivered
Customer service
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Diversity of Products or Services
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Party City Shipping Service
#1308179
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