Product: Party City Shipping Service Clear all filters (0 of 52 reviews match)
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I buy birthday supplies for my son, it was the 4 sept. The 7 sept, they send my an email asking to complete my address ( I forget something). I answered the same day. They says was ok. In 4-6 days arrives. Then, the 11 sept they send another email saying they canceled...
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1.0
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Party City Shipping Service
#1352548
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I ordered my daughters birthday invitations on August 31. Your site says 5-7 business days. I get an email that it won’t be here till the 13th of September. My daughter has her party on 22nd. These were mad for her classmates and the notice is only 6 days!!! Are you...
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1.0
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Party City Shipping Service
#1349110
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I waited on hold for over 15 minutes to speak with a customer service rep with the most atrocious customer service skills (or lack thereof). She was rude, condescending, not listening, and raised her voice to me multiple times. I finally just said thank you, and hung...
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Party City Shipping Service
#1339948
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I went to Party City to purchase some birthday supplies for my husband, "over the hill" plates, napkins, etc. The store didn't carry it and I was advised to order online, which I did in their parking lot at 11:54 am on August 13th at 11:54 am, AZ time. I was informed...
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2.3
Product
Party City Shipping Service
I didn't like
  • False advertising on estimated shipping time
#1330534
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I ordered several items on a Saturday and decided on Sunday that I need a few more things. I put in a second order, but only received confirmation on the first order. I’ve emailed party city twice over a four day period with no response. Very frustrated! Is there any...
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VagueCatfish
VagueCatfish

I have checked my credit card statement and have been billed for both orders even though I’m still waiting for a confirmation email about the second order.... super frustratin...

2.4
Product
Party City Shipping Service
#1330515
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Placed an online order, tracked package to find out it was delivered on 8/10/18, which I never received. Contacted Party City to only be further annoyed by their Customer Service Rep who lack any sympathy to my situation, it appeared the package was stolen from off my...
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Product
Party City Shipping Service
#1328425
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I placed an order on 7/14, I was given the option to receive 20% off my order or free shipping. I chose 20% off to get a bigger dollar amount off. At check out, the code party city’s website gave me did not work. I figured I would just provide my receipt to the party...
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1.0
Product
Party City Shipping Service
#1309502
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I ordered items 2-3 weeks before my Daughters Birthday and have NOT even recieve them. Got the tracking numbers and all... says it was shipped. And attempted delivery was JULY 13. Still nothing! And the birthday is passed. Omg was I not pleased at all! Tried emailing...
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1.0
Product
Party City Shipping Service
#1308179
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Party City - Poor customer service

Ordered bridal shower supplies. Tracking wasn’t recognized even after countless tries. Called the 800 customer service #- after many, many automated prompts- it would disconnect me! Tried calling a local store hoping a manager could help- he said they are not affiliated w/ online store. WTF! I spent almost $70 and no bridal shower supplies yet... and no way of tracking them!
1.8
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Delivery Service
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Party City Shipping Service
#1305750
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Party City - No tracking # yet. Yikes party in 3 days!

I ordered product back on July 1st that i needed for a party on July 14th. I received confirmation of order on the 3rd but nothing else. I've tried emailing twice with no response! I cant get this stuff in store!!
2.5
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Layout of Store
Price Affordability
Product or Service Quality
Staff
Turnaround Time
Value for money
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Product
Party City Shipping Service
#1300727
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