I'm very upset by how I was treated by customer service today and will be contacting corporate. I received my shipment today without many of the items I ordered.
I received 3 of the 18 items I ordered. I called immediately because my son's birthday is on the 15th to get the missing items shipped overnight. They refused and said I needed to pay $20 for it. $20 more for missing items?
Then I asked to speak to a supervisor and they refused to let me! I was treated so poorly that I will never step foot into another party city again.
Product or Service Mentioned: Party City Shipping Service.
Reason of review: Order processing issue.