Party City Reviews and Complaints
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6
Issues
resolved
604
Total
reviews
$8.5K
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losses
$92
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loss
140K
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What was your experience with Party City?
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Customers don't like
- Poor customer service
- Employee attitude
- Employee attitudes
Customers like
- Products
- Ease of location
- Team members
I went to Party City to purchase some birthday supplies for my husband, "over the hill" plates, napkins, etc. The store didn't carry it and I was advised to order online, which I did in their parking lot at 11:54 am on August 13th at 11:54 am, AZ time. I was informed...
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I didn't like
- False advertising on estimated shipping time
I ordered several items on a Saturday and decided on Sunday that I need a few more things. I put in a second order, but only received confirmation on the first order. I’ve emailed party city twice over a four day period with no response. Very frustrated! Is there any...
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Party City - Great staff.
I went to the store on 96th st in fishers and it was very very busy. Staff eas still friendly even during difficult rush periods
Placed an online order, tracked package to find out it was delivered on 8/10/18, which I never received. Contacted Party City to only be further annoyed by their Customer Service Rep who lack any sympathy to my situation, it appeared the package was stolen from off my...
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Party City - 1322504
The manager was rude to me when I was there
Party City - To complain about your store
I recently visit the store to make some purchases the manager there was very unprofessional and rude to me he refused to accept coupon
Party City - Missing address in my order
Missing address in my order
I placed an order on 7/14, I was given the option to receive 20% off my order or free shipping. I chose 20% off to get a bigger dollar amount off. At check out, the code party city’s website gave me did not work. I figured I would just provide my receipt to the party...
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I ordered items 2-3 weeks before my Daughters Birthday and have NOT even recieve them. Got the tracking numbers and all... says it was shipped. And attempted delivery was JULY 13. Still nothing! And the birthday is passed. Omg was I not pleased at all! Tried emailing...
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Party City - So disgusting
Theres a bathroom against the back wall. Its right in the middle of one of the last aisles where products are shown so the restroom cant be missed. My very young child had to go so i took him in to use it and it was horrific. You could tell it hadnt been cleaned in...
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I have checked my credit card statement and have been billed for both orders even though I’m still waiting for a confirmation email about the second order.... super frustratin...