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White cashier asked a black customer to wait on the side while she check out a line of white customers. Black customer had paid for his merchandise which included a SINGLE kids balloon. Black customer allowed the first person to be checked out while he waited. She then...
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1.0
I didn't like
  • Racist practice
#1400193
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I bought a Halloween costume for my little girl from the Party City store across the Nortgate transit centre in Edmonton on October 30th and my daughter couldn’t wear it, however I was too busy with work and couldn’t find the time to return it right away, so I went on...
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1.0
#1398303
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Party City - Unsatisfied customer
I Recently purchased a Halloween costome while visiting Tampa Florida this weekend. Before spending 49.99 on it, I asked if i found that the costume didn't fit would I be able to return in my area. The cashier explained that I couldn"t get a refund however, I could...
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1.3
#1390838
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I am not a plus size woman I am actually a size 4 but my daughter has a thyroid problem and she's 18 to 20.. Plus size costumes are only available online and the little that they have sell out within the 1st week because they don't restock them even though the average...
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1.2
#1390161
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Party City - Poor online customer service

I place an order 2 weeks ago. I forgot to use my coupon. So I used the contact us online..sent email. No reply. I called..couldn't ever get a "real person". I emailed again, still nothing. All I want is my discount a free shipping refunded to me. I will not order online again.
2.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Turnaround Time
Value for money
Website
#1388965
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10/25/2018 Very very upset with this store! I ordered my son his costume 10 days ago online got an email saying WAIT UNTIL U RECEIVE AN EMAIL FOR PICK UP... never received a pick up your order email... i called today the store manager said they sold my costume because...
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1.0
I didn't like
  • Traveling
  • Managers attitude
  • Online issues
#1388761
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I went to a party city located at 145 galleria drive. I was shopping for a paw patrol costume for my daughter and when I asked the employee, who wasn’t wearing a name tag, if he could get me a costume he just staired at me for a couple minutes before telling me he’d go...
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2.5
#1388184
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I went to the Party City @ regency in Jacksonville, Florida on October 15, 2018 @7:30pm. I asked an associate, if they had the "Jack Skellington" costume. He was very kind and polite, but said no. I left the store and was about to place an online order, when the...
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2.2
#1382820
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Associate Robbie at Party City thought it was funny to act like he was deaf to me and my coworker when we were shopping for her children’s costumes. We asked him where an item was and he asked me “what” made me repeat myself 3 times so my coworker asked him and his...
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5.0
Vienna,West Virginia
#1377248
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Contact Party City

Mailing Address:
Party City Corporation
Suite 1 25 Green Pond Road
Rockaway , New Jersey 07866
United States
Phone:
(800) 727-8924
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Party City Products and Services

10/08/18 - 2:30pm. Party City in Hemet, ca. I waited in line to purchase balloons and while I was explaining what I wanted, the clerk asked to help someone else in line. I reluctantly said ok and waited. She proceeded to help others and left me standing there. I asked...
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1.8
#1376649
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