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I went to the store to return one item, a $3.99 pack of party blowers, still in package, still in the Party City bag, with my receipt. There were other purchases on my receipt, but I was only returning one item. The store demanded my driver's license to return the item...
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#1169864
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Ordered supplies that were online only for my husbands birthday party. Somehow my billing and shipping addresses were combined and was shipped to a address that did not exist. The lady at customer service was no help at all! She said that the mistake was my fault (like...
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1.0
#1164533
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I came there to get some stuff from your store in Brooklyn Ralph ave Plaza. First of all the store was dirty. Stuff was all over the place couldn't find anything. Then to try to get help you might as well help yourself. They was rude to me. Very unprofessional. Tried...
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2.4
#1161118
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Party City - Incomplete order was shipped

Party City
#1146856
1.0
Details
I have emailed twice now and have not got a response back. I ordered and paid for 12 hats and only received 10.
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Advertised vs Delivered
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Party City - Customized banner reject

Party City
#1144221
1.1
Details
Wanted to print special banner for gf saying “G funk” as in funkadelic. Rejected by thought police as “high risk”
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Additional Fees
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Turnaround Time
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Party City - Very bad

Party City
#1139712
Send my package to the wrong address
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Party City - Rude cashier
1/1

Party City - Rude cashier

Party City
#1135886
4.3
Details
The cashier ripped a piece of candy that was stuck on my daughter finger. If she would have asked her to give it to her she would of gave it to her with no problem. I really didnt understand what was going on ehen she did it. Im pissed off.
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Value for money
Went to Party City to buy some New Year decorate materials. We buy some balloons. The cashier said BALLOONS must come with either weight or clips, we can't just hold on it. And the store manager said it is California Law. Okay, I buy 4 clips for 3 BALLOONS, cause the...
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1.0
#1159605
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I worked at party city for a few months now and it is great, then ***. Reasons are far to dark than I can imagine. As I've been recently fired for sexual orientation and the lies Brandy (manager) has brought to Greg (general manager) about my work ethic and my actions...
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1.0
#1154784
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I messaged Party City for several times regarding my order and i received a reply from the customer service representive: Hi, Thank you for your email. After reviewing our system with the email address provided we have no recent orders in our system. If the account you...
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I didn't like
  • Poor customer service
#1149040
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I called party city four and a half hours ahead of the time I was looking to stop in and purchase two balloons, and had an understanding conversation with Melea (Easton town center) that given the event I was on my way to, I was on a big time crunch. She agreed that...
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1.5
#1148764
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I bought some party supplies at Party City but the order was not placed. The items were still in the online shopping basket but my card was charged. I emailed custom service and they did not even read, telling me that I need to call. Emailed again with the number of...
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Anonymous
rtan

Same experience here, I messaged Party City for several times regarding my order and a customer service representative replied that I did not have an existing order beacause h...

I didn't like
  • Poor customer service
#1147100
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I went to the store around 2:30 to order balloons for pick up at 7:30. When I got there my ballon bouquets were not ready. My order was “accidentally” put in the Saturday bin. Were they apologetic? *** no!!! I needed them for a party that starts within 30 minutes. One...
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2.1
Brown Deer, Wisconsin
#1137509
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Just entered and left the Party City in Santee California. Went in to get some supplies for a boy's baby shower. Was told they "don't have any baby shower items right now". Didn't know when they would be getting them back either. How can you be a party supply store...
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1.0
#1137438
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