122 views
0 comments

I went to the store to return one item, a $3.99 pack of party blowers, still in package, still in the Party City bag, with my receipt. There were other purchases on my receipt, but I was only returning one item.

The store demanded my driver's license to return the item even though I paid cash. They would not complete the return transaction without my driver's license. The clerk entered my name, address, and who knows what else of my personal information into their electronic system for a $3.99 + tax cash return. I will once again mention that I had my receipt for the purchase.

In this day and age of cyber hacking and identity theft it's ridiculous that Party City needs a customer's driver's license to return a $3.99 cash purchase with a receipt. Now my name, address, license number, and who know what else is living in their electronic system. I would have told Party City to get stuffed and kept the item, but the purchase was for work and I had to return it. I believe this is a breech of privacy, and a way to obtain personal information about customers.

I called Party City's 1-800 number to question the policy, but there is no way to get a customer representative. All voice mail directs back to the website, requesting an email and even more customer information.

Reason of review: Privacy .

Preferred solution: Let the company propose a solution.

Location: 2487 Fairview Ave N, Roseville, MN 55113, USA

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

Party City Reviews

  1. 220 reviews
  2. 101 reviews
  3. 63 reviews
  4. 28 reviews
  5. 12 reviews
Party City reviews