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Party City will take your money but NEVER DELIVER your order.

They do not answer the phone. They do not respond to your emails.

They just take your money.

Worst experience I have ever had. Party City is a total scam.

I place an order a week ago. I paid for product and express delivery. I received two emails confirming the order was received and that the money was withdrawn from my account.

As of today, the order has not shipped. I have followed up through the "Contract Us" tab on their website. No one has responded to my submissions.

I have called a dozen times. There is NO ONE to answer the phone.

Party City should be reported to law enforcement authorities for taking your money but not delivering the product.

Review about: Party City Shipping Service.

Reason of review: Problem with delivery.

Monetary Loss: $67.

Preferred solution: Full refund.

I didn't like: Thieves.

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Anonymous
#1494656

I used to work at a Party City and this would happen a lot. I do not recommend ordering from their online store.

I'd recommend going to a store if possible as they can sometimes give you a return or easily get in touch with corporate. I have given out many returns for merchandise that wasn't received or for express shipping that was not express.

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