Estacada, Oregon
Not resolved
1 comment

I did try to contact this company 1st's what I sent them: Your company has the worst customer service I have ever encountered.Not only was the order shipped wrong 3 times, but the representatives were rude, uninformed & basically did not care if I was a happy customer.

I called the corporate office & was transferred to the online supervisor; Peter Hartman's, voice mail & left my # requesting a call back. It's been 4 days, I don't think he cares either. So I called corporate again today & got voice mail for the receptionist! Not only will I never shop your online store again, but I will never go into one of your stores either.

My daughter started this order for my grandson's 1st Halloween & I attempted to assist, but it was just frustrating & a waste of time & money.

If you care to represent your organization in a positive light, please reply.If your associates are indicative of your customer service, I don't imagine you will.

Review about: Party City Customer Care.

Had an Experience with Party City?

Write a review


Terms of Service
Post Comment

I understand that you are upset about your order being wrong 3 times.But that does not give you the right to demoralize hundreds to people who just happen to work for a company that you don't like.

I happen to work for Party City and that is not my character. The fact of the matter is, I cannot do anything to help fix this for you. If I could I would but I do not have the authority to help you and it sounds like you have not tried to talk to a store representative (associate) about this.

It states on the receipt that you can return your merchandise at any Party City location.The people in the store may be able to help you only if you give them the respect that they deserve regardless of the problems you have faced from the website.

You May Also Like

Scentsy - DON'T get taken by the "Join us and start your own business for $99!" Scentsy "I live in the same city as Scentsy headquarters, in Meridian Idaho. I have 5 big complaints as a Scentsy consultant. 1. The people who work at Scentsy treat me..." Read more Unacceptable Failure of Zerowater Products Zerowater "Filtered Carlsbad, Ca water became undrinkable after only 1.5 weeks: NEW 23 cup dispenser and NEW Zerowater filters used. Sterile technique was used during setup; standard lab exclusion..." Read more HotPriceTubs - HOT PRICE TUBS - WARNING, OURS WENT ON FIRE HotPriceTubs "We have been hit with HOT PRICE TUBS also, they sold us this hot but and informed us it had 1 year warranty, after they attended to put the various..." Read more Party City - Manager Review from Cambridge, Massachusetts Party City "I am over party city store in Medford Ma. I bought two costumes for my kids before 22 hrs before. My doughter didn't like the costume and come to the store...." Read more Directv - Sales Representative Lied Regarding Sales Offer Directv "On 9-14-17, I was approached by a Direct TV sales representative, offering promotional sales for service. Since I had Uverse service and was looking to lower the cost of my..." Read more Lazada Philippines - Paying without the item Lazada Philippines "Yesterday I got my order its Piedras earring two in 1 upon delivery the amount I was paid off in the receipt is with the amount of the other item..." Read more Wayfair - Misleading advertising Wayfair "Wayfair posted an ad on Yahoo Canada listing a ShelterLogic product at 204.99 When I clicked on the link the actual product was $310.99 When contacted they suggested the add..." Read more Fanatics - Terrible Terrible store Fanatics "Please do not buy from Fanatics, Fans Edge, or College Football store. (all the same place) I bought 3 shirts from Fanatics, took forever to get them, and when I..." Read more