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I bought a Halloween costume for my daughter. When we got home she tried it on and it did not fit. I went to the store to exchange it from a junior size to an adult size and was told even with my receipt I could not exchange the costume. To top it off the cashier and the manager were extremely rude.

They have the nerve to charge $50 for a costume made of cheap material and will not let you exchange for one that fits.

As an FYI to others I checked other store policies like Spirit Halloween and they take returns.

Very unhappy customer and will NEVER shop at Party City ever again.

Location: Wallingford, Connecticut

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Guest

See, if PC allowed people to return halloween costumes, then many people would buy it to wear to one party, and then return it (in worse condition than when they bought it, mind you). PC can't have that, obviously.

If you want to buy a costume to wear to a party, you have to buy it period. None of this freeloading nonsense.

Guest

it's not that they have the NERVE to sell you it, they have to put it on the shelves and it's up to the customer to decide if they want it. Costs are not up to your store.

Guest

Agreed with Renee. There are signs all over my store to inform you to make sure a costume fits, and that after purchase cannot be returned.

Also have dressing rooms in the store. Maybe try measurements during next Halloween season?

Also have been inside spirit and everything was just lying on the ground like a big dump. Not a large variety of choices at spirit either.

Guest

If you happened to read the bottom of your receipt it states that all holiday returns are only returnable 7 days prior to that holiday. Atleast mine did.

Guest

I am not sure about your Party City (you did not mention it in your review), but ours has a dressing room. There are signs all over the place that state that all halloween costume sales are final and to try on your costume and make sure it fits before you leave.

I agree with you that the prices are crazy, unfortunately that seems to be the trend with halloween costumes, a lot of money for not very much quality. Party city does have a fairly large selection to chose from.

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